Cookies

1. Introduction

This Cookie Policy explains how Xentra Mind Tech (“Company,” “we,” “our,” or “us”) uses cookies and similar tracking technologies when you visit our website or interact with our digital platforms.

This policy should be read together with our Privacy Policy.

We use cookies to:

• Improve website functionality

• Enhance user experience

• Analyze website traffic

• Maintain security

• Support marketing and performance optimization

By continuing to use our website, you consent to the use of cookies in accordance with this policy, except where you have adjusted your preferences.

2. What Are Cookies?

Cookies are small text files placed on your device (computer, tablet, or mobile phone) when you visit a website. They help websites function properly and provide information to the website owner.

Cookies may:

• Remember your preferences

• Enable secure login

• Track website usage

• Improve performance

• Support analytics

Cookies do not typically contain personal data, but they may be linked to personal information stored elsewhere.

3. Types of Cookies We Use

We use different categories of cookies depending on the purpose.

3.1 Strictly Necessary Cookies

These cookies are essential for website functionality and cannot be disabled in our systems.

They are used to:

• Enable secure navigation

• Maintain session management

• Prevent fraudulent activity

• Ensure system security

• Load website content correctly

Without these cookies, certain parts of the website may not function properly.

Legal Basis (GDPR): Legitimate Interest / Technical Necessity.

3.2 Performance & Analytics Cookies

These cookies collect information about how visitors use our website.

They help us understand:

• Which pages are most visited

• How users navigate the site

• Website performance metrics

• Error tracking and diagnostics

This data is typically aggregated and anonymized.

Examples may include:

• Google Analytics

• Cloud monitoring tools

• Performance tracking systems

Legal Basis: Consent (where required by law).

3.3 Functional Cookies

These cookies enable enhanced functionality and personalization.

They may:

• Remember your preferences

• Store language settings

• Remember form inputs

• Provide customized user experience

Disabling these cookies may reduce certain personalization features.

Legal Basis: Consent or Legitimate Interest (depending on jurisdiction).

3.4 Marketing & Advertising Cookies

These cookies may be used to:

• Deliver relevant advertisements

• Measure campaign effectiveness

• Track website visits from marketing campaigns

These cookies may be set by third-party advertising platforms.

We do not sell personal data. Marketing cookies are used strictly for performance measurement and targeted communication where permitted.

Legal Basis: Explicit Consent.

3.5 Third-Party Cookies

Some cookies may be set by third-party providers integrated into our website, such as

• Cloud service providers

• Analytics platforms

• Embedded content services

• AI service providers

These third parties may process information according to their own privacy policies.

We review third-party providers for compliance standards before integration.

4. AI & Advanced Tracking Technologies

Where AI systems are integrated into our website (such as AI chat interfaces), limited session-based data may be processed to:

• Provide real-time assistance

• Improve response quality

• Monitor system performance

✓ Such data is processed under strict data governance principles and is not used to train public AI models without consent.

5. How Long Cookies Are Stored

Session Cookies: Deleted automatically when you close your browser.

Persistent Cookies: Remain stored for a defined period or until manually deleted.

Retention duration depends on the specific cookie and its purpose.

6. How You Can Control Cookies

You have control over cookie usage.

You may:

• Accept or reject non-essential cookies via our cookie banner

• Modify cookie preferences at any time

• Disable cookies through your browser settings

• Delete stored cookies from your device

• 
  

Browser management links:

Google Chrome Mozilla Firefox Microsoft Edge, Safari

Please note that disabling certain cookies may impact website functionality.

7. Legal Compliance

Our use of cookies complies with:

• GDPR (European Union)

• UAE Personal Data Protection Law (PDPL)

• POPIA (South Africa)

• Other applicable international data protection laws

Where required, we obtain explicit consent before placing non-essential cookies on your device.

8. Data Sharing Through Cookies

Information collected via cookies may be shared with:

• Analytics service providers

• Infrastructure hosting providers

• Security monitoring systems

All third parties are contractually required to protect data and comply with applicable laws.

9. Updates to This Cookie Policy

We may update this Cookie Policy periodically to reflect changes in technology, regulations, or business practices.

Updates will be published with a revised effective date.